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  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️

    Price: 771.07 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional (NCE)
    Dynamics 365 Customer Service Professional (NCE)

    Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)

    Price: 409.01 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFDZ:0003)

    Price: 162.57 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)
    Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE)

    Dynamics 365 Customer Service Professional Attach to Qualifying Dynamics 365 Base Offer (NCE) (CFQ7TTC0LFNK:0003)

    Price: 164.74 £ | Shipping*: 0.00 £
  • Innovation IT - Webcam C1096 FHD 1080p
    Innovation IT - Webcam C1096 FHD 1080p

    Innovation IT C1096 HD 1080p Webcam with USB-A port The integrated microphone provides high quality voice and allows for smaller video conferences. If you want to hold video conferences with your collaboration tool such as Teams, Zoom or Skype, then use the new webcam from Innovation IT. It can be connected to almost any end device via Plug & Play. The Innovation IT USB webcam is of high quality and convinces with its pin sharp HD video image. Thanks to the integrated microphone, you avoid having to purchase additional external devices. The All in One solution is optimal for every company. The most important specifications at a glance Peripheral connection USB Webcam functions Microphone Pixel resolution 1920 x 1080 pixels General information Product type Webcam Housing color Black Webcam Features Image sensor resolution 2 Mpx Pixel resolution 1920 x 1080 Pixels Peripheral Signal Transmission Wired Peripheral connection USB Webcam functions Microphone Operating System Compatibility Windows 10

    Price: 25.26 £ | Shipping*: 4.26 £
  • SoftOrbits Digital Photo Suite
    SoftOrbits Digital Photo Suite

    Streamline your photo workflow with a comprehensive suite! Unlike the bulky monster apps you've seen from other vendors, SoftOrbits Digital Photo Suite doesn't try to pack everything into a single tool. Instead, our suite contains a number of individual tools that each do just one simple task - and a great one at that. Resize, convert, protect, enhance, and publish your photos without wasting your life learning yet another monster tool. Fix up your photos with a simple photo editor, clean up scanned images and touch up old photos with Photo Retoucher. We have an image resizing tool that lets you resize your entire photo collection to a specific size or a common resolution. Do you have a portrait? We have a skin enhancement tool that lets you apply virtual makeup and remove small skin imperfections with just a few clicks. The obligatory red eye removal tool fixes the infamous red eye effect with just a few clicks. SoftOrbit's Digital Photo Suite has tools for removing bumpy backgrounds and adding and removing stamps and digital watermarks. A sketching tool turns photos into amazing pencil sketches. We've even included a tool to recover images that have been deleted from your hard drive or memory card! SoftOrbits Digital Photo Suite is packed with features. It is our most cost-effective offering, providing a wide range of photo tools at a greatly reduced price. Don't miss your chance and save with SoftOrbits Digital Photo Suite! Use the reference table below to learn more about each SoftOrbits Digital Photo Suite product. System Requirements: Operating System : Windows XP/Vista/7/8/10/11 Latest Version: 10.0

    Price: 65.01 £ | Shipping*: 0.00 £
  • digital aurum Clean My PC
    digital aurum Clean My PC

    digital aurum Clean My PC (The software is only available in English) Product description CleanMyPC is a simple, high quality software tool that was developed especially for Microsoft. The software performs regular maintenance and routine checks and disposes of data garbage from your computer so that it can work with optimal speed and performance . It is no secret that a freshly installed Windows runs faster . The more programs you install, the more unused files pile up in your system and slow it down. CleanMyPC analyzes your hard drive and finds unnecessary files that can be safely disposed of to gain more valuable storage space. These are divided into the following categories: Caches & Logs - Programs usually contain large chunks of "prepared files" e.g. caches on the hard disk to speed up loading. Although many programs have built-in controls over the caches, they leave a significant number of unnecessary files on your computer. Help Files - Most programs have internal help files (Windows also) that can be safely removed if you already know the program and also free up disk space. Additional languages - Some programs have additional built-in language modules. If you use your program in only one language you can delete the rest. Garbage & Junk - Remove various files such as crash reports that otherwise cannot be removed manually. For the platform/system: PC(WIN) System requirements: For the platform/system : PC(WIN) System requirements: Windows 10, 8, 7 Pentium 1 GHz or higher 512 MB RAM, DirectX 9.0 15 MB of free disk space.

    Price: 28.87 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Enterprise (NCE)
    Dynamics 365 Customer Service Enterprise (NCE)

    Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️

    Price: 771.07 £ | Shipping*: 0.00 £
  • Dynamics 365 Customer Service Professional (NCE)
    Dynamics 365 Customer Service Professional (NCE)

    Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)

    Price: 409.01 £ | Shipping*: 0.00 £
  • Western Digital Blue Desktop SATA 500GB
    Western Digital Blue Desktop SATA 500GB

    Western Digital completes its award-winning desktop and mobile storage lineup with WD Blue PC hard drives They've been extensively tested and engineered with WD's high standards in mind. Rely on WD Blue. Boost PC performance Combine a higher capacity drive with an SSD to boost your desktop's performance and storage capacity. The SSD maximizes data access speed, while the WD Blue drive stores up to 6TB of movies, games, files, applications, and more. Upgrade and backup with ease WD hard drives come with free access to WD Acronis True Image. Backup and restore features make it easy to store and retrieve your personal data without having to reinstall your operating system. A unique classic WD Blue drives are designed and manufactured with the technology found in WD's original, award-winning desktop and mobile hard drives. WD Blue sets the standard for storage in daily use by consistently delivering improved performance over previous generations. At the same time, WD has maintained quality and performance for more than six generations. The difference is that our colors never fade from generation to generation. NoTouch ramp loading technology Places the recording head safely outside the hard drive surface to protect your data. IntelliSeek Calculates the optimal seek speed to reduce power consumption, noise, and vibration. Data LifeGuard Advanced Advanced algorithms continuously monitor your drive to keep it in optimal condition. Reliable Drive We test on hundreds of systems, configurations, and a variety of platforms in our FIT LabTM so our customers can be confident that our drives are suitable for their systems. That way, you get the highest level of compatibility. With WD Blue, you can use our drive with confidence, knowing that our storage enhancements, such as NoTouchTM Ramp Load technology, are proven and reliable solutions for everyday use. Technical Data Interface: SATA 6 Gb/s Formatted Capacity: 500,107 MB Advanced Format (AF): Yes Frame size: 3.5 inch RoHS compliant: Yes Performance Data transfer rate (max.): Buffer operations to host: 6 Gb/s / Host operations to/from drive (continuous): 150 MB/s Cache (MB): 32 Speed (rpm): Class 7200 rpm Reliability/Data Integrity Load/unload cycles: 300,000 Uncorrectable read errors per bits read: <1 in 10 Power Supply 12 V DC +/-10 % (A, peak): 2 Average power consumption (W): read/write 6.8 / idle 6.1 / standby/hibernate 1.2 Environmental Conditions Temperature (°C): Operating 0 to 60 / Standby/Hibernation -40 to 70 Shock (G): Operating (2 ms, write) 30 / Operating (2 ms, read) 65 / Idle (2 ms) 350 Noise level (dBA): Idle 29 / Search (average) 30 Physical Dimensions Height (inches/mm, max.): 1.028/26.1 Length (inches/mm, max.): 5.787/147 Width (inches/mm, +/- .01 inches): 4/101.6 Weight (kg/lb, +/- 10%): 0.99/0.45

    Price: 28.87 £ | Shipping*: 4.26 £
  • digital aurum Clean My Mac Classic
    digital aurum Clean My Mac Classic

    digital aurum Clean my Mac Classic Product description Clean up your Mac Every Mac contains countless files that you'll probably never use. For example, old cache files and logs or remnants of deleted applications. Clean up your Mac of this data junk and free up several gigabytes of disk space with just one click. It couldn't be easier! Speed up your Mac Unnecessary files on your Mac don't just take up space, they use up your Mac's resources and slow it down. With CleanMyMac's cleanup, you can increase the speed of your Mac and reduce startup time. Uninstall Mac Apps Besides the cleanup functions CleanMyMac also offers the appropriate tools for uninstalling programs and extensions. If you want to completely delete a program, simply drag the program file into the CleanMyMac window and click Uninstall. The application supports the operating systems Mac OS X 10.4 to 10.8. System requirements: For the platform/system : MAC Mac OS X 10.4 to 10.8, 1GHz processor, 1GB RAM memory, 100MB free hard drive space

    Price: 21.65 £ | Shipping*: 0.00 £
  • digital aurum Clean My Mac 3
    digital aurum Clean My Mac 3

    digital aurum CleanMyMac 3 Product description Clean, optimize and maintain your Mac with CleanMyMac 3, which shows you what you can clean. You decide when to clean. It scans everything on your Mac, including system files, iTunes, Mail, iPhoto, trash, and even long-forgotten folders that hide from you, removes gigabytes of junk in two clicks, and monitors your Mac hardware. And it knows exactly what to delete with confidence. It almost seems as if CleanMyMac 3 has a consciousness of its own. Macs are easy to use. They should be just as easy to maintain. The Smart Scan of CleanMyMac 3 gets by with just one button to scan and remove the found data garbage. It only selects files that can be deleted 100% safely without affecting your system. CleanMyMac 3 is not only an automatic cleanup program - it is also incredibly intelligent. The tools at a glance: Smart Scan: Tidies up your system, iTunes, Mail, iPhoto and photos, and your wastebaskets. System Remnants: Removes cache and log files, languages and more to improve your system performance. iPhoto : Shrinks your iPhoto and photo libraries by removing unnecessary copies of your already edited images. Mail Attachments: Scans Mail for locally saved downloads and attachments, and cleans them up with one click. iTunes: Cleans up old device backups, canceled downloads, old iOS updates and locally backed up copies of iOS apps. Recycle Bin: Empties all recycle bins on your Mac, including those on external hard drives, iPhoto, Mail and other applications. Large & old files: Finds long-unused files on your Mac, sorts them by size and opening date, and lets you decide which files you no longer need. Uninstall: Completely removes applications and associated files outside the Applications folder. Maintenance : Repairs access rights, checks your launch volume, rebuilds the Launch Services database and Spotlight index, and more. Privacy: Cleans up your chat, browser, and download histories, and helps protect your activities from prying eyes. Extensions: Manage all extensions, widgets and plug-ins on your Mac. Shredder: Safely deletes files so they can't be recovered. Dashboard : Monitors RAM usage, battery charge cycles, and the general health of your Mac. Alert messages: If your hardware or a process has a problem, these alerts help you troubleshoot. CleanMyMac menu: Allows you to perform many CleanMyMac 3 tasks without opening the program. Internet connection required. The program only supports the operating systems from MacOS Mavericks 10.9. up to and including MacOS Mojave 10.14. System requirements: For the platform/system: MAC MINIMUM SYSTEM REQUIREMENTS | Operating System: macOS 10.9 (Mavericks) to 10.14 (Mojave) Processor: 2 GHz Working memory: 1 GB RAM Hard disk space: 50 MB available memory Internet connection

    Price: 28.87 £ | Shipping*: 0.00 £

Similar search terms for Customer:


  • Is it a business customer or a private customer?

    To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.

  • What is Apple's customer support, not the customer service?

    Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.

  • Are there differences between customer service and factory customer service?

    Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.

  • Is customer service reliable?

    Customer service reliability can vary depending on the company or organization. Some businesses prioritize excellent customer service and have reliable systems in place to address customer needs promptly and effectively. However, other companies may struggle with providing consistent and reliable customer service due to factors such as understaffing, lack of training, or inefficient processes. It is important for customers to research and read reviews to gauge the reliability of customer service before engaging with a company.

  • Is HP customer-friendly?

    HP is generally considered to be customer-friendly, as they offer a variety of support options including phone, email, and live chat support. They also have a comprehensive online support portal with troubleshooting guides and driver downloads. Additionally, HP has a customer satisfaction survey program to gather feedback and improve their customer service. Overall, HP strives to provide a positive customer experience through their support channels and resources.

  • Is the customer dishonest?

    I cannot determine if the customer is dishonest without more information or evidence. It is important to approach each situation with an open mind and gather all relevant facts before making a judgment. If there are concerns about the customer's honesty, it may be helpful to gather more information and communicate openly with the customer to address any issues.

  • What is the purpose of customer questions and customer answers on Amazon?

    The purpose of customer questions and customer answers on Amazon is to provide potential buyers with additional information about a product that may not be covered in the product description. Customers can ask specific questions about features, specifications, or any concerns they may have, and other customers who have purchased the product can provide answers based on their experience. This helps create a more informed shopping experience for customers and can help them make better purchasing decisions.

  • What is the difference on Amazon between customer rating and customer review?

    Customer rating on Amazon is a numerical score given by customers based on their overall satisfaction with the product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their personal experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations about the product's performance, quality, and features.

  • What is the difference at Amazon between customer rating and customer review?

    Customer rating at Amazon refers to the numerical score given by customers based on their overall satisfaction with a product, usually ranging from 1 to 5 stars. On the other hand, customer reviews are written comments or feedback provided by customers detailing their experiences with the product. While customer ratings provide a quick snapshot of customer satisfaction, customer reviews offer more detailed insights and explanations behind the rating, helping other shoppers make informed decisions.

  • Why is the customer last name not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number in the following example?

    The customer last name is not suitable as a primary key for the attributes customer last name, customer first name, and customer ID number because it is not unique. There can be multiple customers with the same last name, and using it as a primary key could lead to data duplication and inconsistency. A primary key should be unique for each record in the table, and the customer last name does not fulfill this requirement. Instead, a unique identifier such as customer ID number should be used as the primary key to ensure data integrity and avoid duplication.

  • How does the change of rate from existing customer to new customer occur?

    The change of rate from existing customer to new customer can occur through a variety of methods. For example, a company may offer promotional rates or discounts to attract new customers, while existing customers may be subject to regular pricing. Additionally, existing customers may have the opportunity to negotiate a new rate or package with the company, especially if they are considering switching to a different provider. Ultimately, the change of rate from existing customer to new customer is often influenced by the company's marketing strategies, customer retention efforts, and individual negotiations.

  • Why is the customer panicking because customer satisfaction is everything for the boss?

    The customer is panicking because they know that customer satisfaction is the top priority for the boss. They understand that if they are not satisfied with the product or service, it could have serious consequences for the business. The customer knows that the boss values their feedback and opinion, and they are worried that their dissatisfaction could lead to negative repercussions for the company. Therefore, they are feeling the pressure to ensure that their concerns are addressed and resolved in order to maintain the boss's focus on customer satisfaction.

* All prices are inclusive of VAT and, if applicable, plus shipping costs. The offer information is based on the details provided by the respective shop and is updated through automated processes. Real-time updates do not occur, so deviations can occur in individual cases.